Privacy Policy & Terms of Service
How we handle your information and the terms that govern your use of our services.
How we handle your information and the terms that govern your use of our services.
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use our contact form or request a quote, we may collect: name, email address, phone number, company name, and the content of your message. This information is used solely to respond to your inquiry.
Usage Data is collected automatically and may include your IP address, browser type, the pages you visit, the time and date of your visit, and other diagnostic data. We use this data to improve our Service.
We use essential session cookies to maintain basic website functionality. We do not use advertising or tracking cookies. You can instruct your browser to refuse all cookies, though some parts of the Service may not function properly as a result.
We use your Personal Data to:
We do not sell or rent your personal data. We may share it only with service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements. We may also disclose data when required by law.
We retain your Personal Data only for as long as necessary for the purposes described in this policy — generally up to 24 months from your last interaction with us — unless a longer retention period is required by law.
We use commercially reasonable means to protect your Personal Data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our Service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from minors.
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. We recommend reviewing this page periodically.
Contact us at sales@rdtechserve.com or call +1 (849) 250-8330.
Please read these Terms of Service carefully before using our website or placing any order. By accessing or using the Service, you agree to be bound by these Terms.
TechServe Solutions provides industrial sewing machine spare parts, custom 3D printing, precision laser cutting, automation solutions, and related technical services ("Services"). All Services are subject to availability and may change without notice.
Payment terms are specified in each quote or invoice. Late payments may incur a monthly interest charge of 1.5% or the maximum allowed by law. We reserve the right to suspend services for overdue accounts.
Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to the buyer upon delivery to the carrier.
All content on this website — including text, images, graphics, and logos — is the property of TechServe Solutions or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
To the fullest extent permitted by law, TechServe Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim.
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site. Unauthorized use of this website may give rise to a claim for damages and/or a criminal offense.
These Terms are governed by the laws of the Dominican Republic. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Santiago, Dominican Republic.
We may revise these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
Contact us at sales@rdtechserve.com or call +1 (849) 250-8330.